VINCE Promotions

Frequently Asked Questions (FAQs) - VINCE.

Do you provide any Vince promo Codes?

Yes, we have promotional codes that you can use at the time of checkout. Because some promo codes are case-sensitive, they will not work on all orders. Vince also gives you a ten percent discount on your first order.

I have forgotten my password. What should I do?

On the login screen, click "Forgot password," and we'll send you a new one through email. To ensure your privacy, we cannot disclose passwords over the phone. Nor can we email passwords to an address other than the one you used to register.

Is the cost of shipping and handling refundable?

Shipping and handling fees are not refundable. You may find additional information in the Returns section.

Is it possible to return an item purchased with a Vince coupon code?

Yes, you can return an item bought with a Vince coupon code as long as it wasn't on sale. Alternatively, you can apply the amount you paid as a credit toward a new item at its current price. You may not use a previously used promotion code on a different sale item.

Is it possible to return sale items purchased from vince.com?

Our 30-day return policy applies to sale items, with the exception of Final Sale items, which are clearly stated on your transaction confirmation. Final Sale items are non-returnable and non-exchangeable.