Frequently Asked Questions (FAQs) - US Polo Association
What methods of payment do U.S. Polo Assn. accept?
U.S. Polo Assn. accepts the following payment methods: Mastercard, Visa, American Express, Discover, Diners Club, PayPal, Amazon Pay. It does not accept gift cards, COD, layaway plans, personal checks, or money orders.
How soon will U.S. Polo Assn. ship my order?
Orders typically ship within 1 - 3 business days. 2-Day, Overnight, International Economy, and International Priority ordes must be placed by noon Eastern time to be processed and shipped the same day. 2-Day, Overnight, International Economy, and International Priority orders placed after noon Eastern are processed and shipped the following business day.
Business days are Monday through Friday, excluding U.S. federal holidays.
How long does it take U.S. Polo Assn. to process a return?
It normally takes 2 - 3 business days to process your return after the package is received. FedEx SmartPost can take 2-10 days to deliver pre-paid return packages to the online store, depending on the address they’re shipped from.
Funds will be returned to the original payment method after the issuing bank processes the return, which often takes up to 3 business days. In all, please allow up to 2 weeks or 2 billing cycles for the refund to appear in your account. Pre-paid FedEx SmartPost Shipping: 2 - 10 days. Return Processing: 2 - 3 days. Bank Refund: 1 - 3 days.
Do us polo assn promo codes have any limitations?
Sometimes, multiple promotions can be applied to a single order, while other offers are exclusive and incompatible with additional discounts. Please check each promotion’s terms and conditions for any exclusions. In addition, some promotions may only be used once per account or email address.
The site automatically calculates the best discount when you apply incompatible promotions to your order. For example, if you apply 20% and 25% discounts that are incompatible with each other, you’ll get a higher discount.
What does U.S Polo Assn. charge for shipping?
FedEx SmartPost: $7. FedEx SmartPost shipping arrives in 6 - 10 business days.
FedEx Ground: $12. FedEx Ground shipping arrives in 3 - 5 business days.
FedEx 2-Day: $25. FedEx 2-Day shipping arrives within 2 business days when an order is placed by noon Eastern time. Orders placed after noon arrive within 3 business days.
Overnight: $35. FedEx Overnight shipping arrives in 1 business day when an order is placed by noon Eastern time. Orders placed after noon arrive within 2 business days.
International Economy: $30. FedEx International Economy shipping arrives within 2 business days when an order is placed by noon Eastern time. Orders placed after noon arrive within 3 business days.
International Priority: $40. FedEx International Priority shipping arrives in 1 business day when an order is placed by noon Eastern time. Orders placed after noon arrive within 2 business days.