Frequently Asked Questions (FAQs) - ULTA
Why should I sign up for Ultamate Rewards at Ulta Beauty?
Ultamate Rewards is a loyalty program for regular customers. When you join, you earn points for every dollar you spend in-store, online, or on services. You’ll also get bonus points, gain access to member-exclusive offers and events, and much more. Plus, membership is free!
How do I join Ulta Beauty’s loyalty program?
Registering for Ulta’s loyalty program is easy. Create an account, if you don’t have one, to join the rewards program. If you already have an account, log in and go to My Rewards. Follow the steps to become a member.
Does Ulta Beauty have a birthday offer?
Yes. All Ultamate Rewards members receive double bonus points on all the shopping they do during their birth month. You will also receive an Ulta coupon for a free gift if you’re on the Ulta mailing list. Platinum and Diamond members get an additional birthday surprise.
What is Ulta Beauty’s return policy?
You can return products purchased online via mail or at any Ulta Beauty store. Products bought in-store must be returned to an Ulta Beauty store. Make sure you include the original receipt. Certain items don’t qualify for returns. Please read the return policy carefully for more details.
Can I shop at Ulta Beauty on the go?
Yes! You can download the Ulta Beauty app on your Android or iOS device to shop, track rewards, get updates on offers, save with an Ulta coupon and more with just a few taps.