Frequently Asked Questions (FAQs) - Stop & Shop
How do I redeem paper coupons?
For online orders, submit your Stop & Shop paper coupon for verification, place them in a sealed envelope with your name or order number, and give them to your Stop & Shop delivery and pickup representative when you receive your groceries.
Do you accept internet coupons?
We do accept internet coupons, including those for a free item, with the following exceptions:
- Coupon value cannot exceed $10.
- If we are notified of fraudulent activity involving specific internet coupons. Internet coupons may be doubled provided they meet all doubling requirements and are not specifically prohibited by the manufacturer.
Can I redeem a Stop & Shop coupon multiple times?
No, each Stop & Shop coupon may only be loaded and redeemed once. Even if a coupon is promoted in our circular, all digital coupons are limited to one use.
What happens if the digital coupon discount does not come off my purchase?
We make every effort to ensure our digital coupons are easy to understand and use. While we do our best to prevent such errors, they may occur, and we try to correct them as quickly as possible. Please visit the customer service desk for assistance.
How do I know when the One Stop Plus coupons expire?
The One Stop Plus coupons expire at different times. The coupon expiration date is displayed on each coupon.