Solo Stove Promo Codes

Frequently Asked Questions (FAQs) - Solo Stove

When will my Solo Stove order ship?

The moment Solo Stove ships your order, you will receive an email confirmation that includes a tracking number. If the item you have purchased is not on backorder, Solo Stove takes 1 business day to ship your order. Please email help@solostove.com for further assistance.

How do I redeem my Solo Stove points?

Redeeming your Solo Stove points is very easy:

1. Log in to your Firestarter Rewards account.

2. Click Ways to Redeem.

3. Select the number of points you want to redeem for in-store credit using the Rewards Points Slider.

4. Your redeemed in-store credit or Solo stove coupon will automatically appear in your account for your next purchase.

How do I use my Solo Stove in-store credit?

Your store credit amount appears in your cart at checkout as a payment option. You can choose to apply it at any time. Use a Solo stove coupon code for more discounts!

How do I share the $15 credit with a friend on solostove.com?

Sharing your credit with a friend is easy. The Give $15, Get $15 code automatically appears on your Firestarters account page when you log in.

I made a purchase before creating my Firestarters Rewards account. Can I still get credit?

Of course! The customer service team at Solo Stove can manually add points for you. Simply call 817-900-2664 or drop an email to help@solostove.com for assistance.