Shopbop Coupons

Frequently Asked Questions (FAQs) - Shopbop

How can I get updates about Shopbop’s latest deals and offers?

Email updates are the best way to find out about the latest happenings at Shopbop. Click on the Get on our email list link at the bottom of the homepage. Enter your email address to get updates on new arrivals, events, a Shopbop promo code, and more in your inbox.

Why can’t I use my Shopbop coupon code?

If you’re unable to redeem a Shopbop promo code or coupon, make sure you entered the correct code. Most coupons come with an expiration date, so check the validity. If the items in your cart do not qualify for the offer, then the Shopbop discount code will not work. Check the coupon details. If you are still having trouble, contact Shopbop’s customer service team.

How do I return merchandise bought online at Shopbop?

If you’re unhappy with your purchase, you can request a return through your account within 30 days. Make sure the products are unused and unwashed, carry all tags, and return them in their original packaging. Please note that you cannot return Final Sale products. Note that Shopbop does not provide any exchange services.

How do I cancel my order at Shopbop?

Unfortunately, you cannot cancel or modify an order once you place it. If you’re not satisfied with your purchase, you can request a refund.

Does Shopbop offer price adjustment?

Yes, Shopbop has a price adjustment policy. If a previously purchased product is marked down within 7 days of the order date, Shopbop will adjust the price of the item once. To receive a price adjustment, call or send them an email.