Frequently Asked Questions (FAQs) - Crayola
Does Crayola offer free shipping?
Yes. Enjoy free shipping on all Crayola orders over $40.
My Crayola promotional code isn’t working. Can you help?
If your promo code doesn’t work, try these suggestions:
- Enter your promo code in uppercase letters.
- Please note that you cannot use discounts with items that are already on sale or in the Featured Offer section of the website.
- Make sure your promotional code hasn’t expired.
- Make sure the items in your order qualify for additional discounts.
How do I return my online Crayola order?
Return your online order according to the instructions printed on your packing slip. For more information, please visit shop.crayola.com/returns-refund?cid=returns-refund or call 844-427-2965 between 6 AM and midnight EST.
Which forms of payment does Crayola accept?
Crayola accepts Amazon Pay, American Express, Apple Pay, Discover, Mastercard, PayPal, and Visa.
Please note that Crayola does not accept purchase orders or personal checks for payment.
How can I save more on Crayola products?
Enjoy 10% off your next purchase by signing up for Crayola’s email list. Get updates about future offers and upcoming events on Crayola.com