Frequently Asked Questions (FAQs) - Shoe Palace
How do I redeem my Shoe Palace coupon code?
If you have a coupon or promo code, you can use it during checkout. Enter the Shoe Palace coupon code in the appropriate field and click Apply to save on your order.
How can I learn about the latest deals and discounts at Shoe Palace?
Simply enter your email address on the Shoe Palace website to stay informed about all the latest happenings. Get Shoe Palace promo codes, news, access to exclusive offers, information on new arrivals, and more delivered to your inbox.
Can I get free shipping at Shoe Palace?
Shoe Palace provides FREE shipping on all orders of $150 or more. Note that certain products or regions might not qualify for this service. Read the shipping policy for further details. If you have a Shoe Palace coupon code for free shipping, apply it at checkout to get your favorite pair of shoes delivered to your doorstep for free.
What is Shoe Palace’s return/exchange policy?
If you’re not satisfied with your purchase, you can return the items within 30 days of purchase for a refund or exchange. The items must be in returnable condition, i.e., unworn, unwashed, and undamaged. They must also be returned in their original packaging. Note that items bought online have to be returned via mail, while items bought in-store have to be returned to a retail store.
Can I cancel my Shoe Palace order?
Please contact the team at Shoe Palace as soon as possible to get help with canceling your order. Once the items have shipped, it might not be possible to cancel the order.