Frequently Asked Questions (FAQs) - Samsung
Does Samsung offer a military discount?
Yes! Samsung gives active military personnel, their families, and veterans up to 30% off their online orders. All you have to do is sign up!
Will my Samsung Rewards points expire?
Yes. Your Rewards points are good for 1 year from the date you earn them.
Can I exchange my Samsung product?
Unfortunately, Samsung does not offer exchanges. You can return the product within 15 days of delivery. Please read the return policy for full details.
I received a damaged Samsung item. What do I do?
Please initiate a return within 15 days of receiving your order and place a new order for the item.
Why isn’t my Samsung promo code working?
Please make sure you entered the code correctly. Your Samsung promo code might be valid only on certain items and have an expiration date. Read the details of your Samsung coupons carefully before using them.