Frequently Asked Questions (FAQs) - Petal & Pup US
Which payment methods do Petal and Pup accept?
You can pay for your online orders via Visa, Mastercard, AMEX, JCB, Discover, Apple Pay, Google Pay, PayPal, or Afterpay.
I bought an item from Petal and Pup on sale. Can I return it?
Yes! You can return sale items to Petal and Pup if you are not satisfied with the product. For full details, please see the return policy.
Why isn’t my Petal and Pup discount code working?
Please make sure you have entered the code correctly. Verify that the type and quantity of items in your cart qualify for the Petal and Pup discount code. If you’re still having trouble, get in touch with the customer care team.
Can I get a Petal and Pup promo code on my phone?
Yes! Sign up with your mobile number to get the latest news on product arrivals, sales, and promotions sent straight to your inbox.
Do Petal and Pup offer exchanges?
Unfortunately, Petal and Pup do not offer exchanges at this time. If you are unhappy with your merchandise, you can return it and place a new order.