Frequently Asked Questions (FAQs) - Old Navy
How do I use an Old Navy coupon online?
You can use your Old Navy coupon during the checkout process. Enter the Old Navy coupon code and click Apply. The amount will be deducted from your online order.
Can I combine Old Navy promo codes with a gift card to pay for my order?
Yes! You can pay for your purchases using multiple means. You can use your Old Navy coupon along with your gift card. You can add a Rewards Card to pay for your purchase, but you will have to use a store credit card to pay any remaining balance. Note that you can use a total of 5 Old Navy promo codes and Rewards Cards in combination for a single order.
How long do I have to cancel my purchase at Old Navy?
If you wish to cancel your order, call Old Navy immediately. Orders are shipped quickly, so you have a very short time to cancel your order.
What is Old Navy’s price adjustment policy?
Old Navy offers a one-time price adjustment on items that are marked down within 14 days of your order date. Note that items you’ve purchased using a promotion or discount are not eligible for price adjustment. Read the policy carefully for more details.
How do I get the latest updates about Old Navy?
Simply sign up with your email address on the Old Navy website to receive updates on events, promotions, sales, exclusive products, new arrivals, and more right in your inbox.