Frequently Asked Questions (FAQs) - Mountain Warehouse
What payment methods does Mountain Warehouse accept?
Mountain Warehouse accepts the following methods of payment: Visa, Visa Debit, Mastercard, PayPal, and Mountain Warehouse gift cards. Get more value for your purchases with Mountain Warehouse coupons!
How do I check the status of my order on mountainwarehouse.com?
Checking the status of your Mountain Warehouse order is easy. As soon as you have placed your order, you’ll receive a confirmation email with an order number and order summary.
What is the Mountain Warehouse return policy?
Mountain Warehouse accepts returns if you are not satisfied with your purchase. You can return any unworn, unwashed, or defective merchandise within 30 days of the order shipment date, and Mountain Warehouse will refund the amount in the original form of payment. You can send returns by mail or take them to one of the U.S. store locations.
How do I redeem my Mountain Warehouse promo code?
To redeem your promotional code on mountainwarehouse.com, be sure to register at the time of purchase by entering your claim code into the ‘promo code’ box on the shopping basket page. It will recalculate the price of your basket items according to the promotion offer.
Does Mountain Warehouse offer free shipping?
Mountain Warehouse offers free shipping in the U.S. on orders over $65. It charges a shipping fee of $8 on all other orders. You can expect standard delivery in 3-7 business days. Express delivery costs $12 for all orders, and you can expect to receive the package in 1-5 business days.