Frequently Asked Questions (FAQs) - Luckyvitamin.com
Can I get automatic refills of my favorite LuckyVitamin products?
If there’s a specific LuckyVitamin product that you stock at all times, we suggest you enroll in LuckyVitamin's Autoship program. Place an order as usual, but select Autoship order, and LuckyVitamin will automatically send you another order on a recurrent cycle. You may also get a discount when you choose Autoship. Use a Lucky Vitamin promo code to save big on purchases.
Does LuckyVitamin have a membership program that offers bigger savings?
LV+ is the LuckyVitamin membership program, which offers exclusive benefits you won't find on your free LuckyVitamin account. Sign up for a yearly subscription and get an extra discount on all your purchases. The membership pays for itself if you make enough purchases every year!
When will my LuckyVitamin order ship?
LuckyVitamin offers a same-day shipping guarantee on all its in-stock items, if you order Monday through Friday by 1 pm Eastern time (except on national holidays). Please note that only orders placed directly through LuckyVitamin are eligible for same-day shipping.
Can I cancel my LuckyVitamin order?
If you need to cancel, please notify the customer support team within 15 minutes of placing the order, either by phone (888-635-0474) or via live chat. When the order enters the processing stage, you can no longer cancel or edit it.
Does LuckyVitamin match prices?
If you find a lower priced product at an authorized retailer, simply contact LuckyVitamin, and they’ll happily match that price. See the Low Price Guarantee terms and conditions on the website to learn more about the program.