Frequently Asked Questions (FAQs) - Lorna Jane
Does Lorna Jane offer free shipping?
Yes. Lorna Jane will ship your order for free if the total is over $150. You can also use a valid Lorna Jane promo code for free shipping with no minimum purchase.
How long does Lorna Jane take to ship orders?
You may receive your parcel 1-5 business days from the date Lorna Jane dispatches it.
Can I use my Lorna Jane gift card online?
Yes. You can use a Lorna Jane gift card on www.lornajane.com.au or in any of its retail stores. Save big with a Lorna Jane coupon code.
How do I return a Lorna Jane item?
If you’re unhappy with your Lorna Jane merchandise, you can return your item in-store or online within 14 days of receiving it for an exchange or a gift voucher equal to the amount you paid for the order.
Can I order by phone, chat, or email from Lora Jane?
Of course. You can contact the Active Concierge via activeconcierge@lornajane.com.au or simply chat with the stylists in real time on Lornajane.com