Frequently Asked Questions (FAQs) - Jockey
How can I edit my Jockey order?
Unfortunately, you cannot modify your order once you place it. However, you can return items or exchange them for the ones you want. Read the return/exchange policy for more details.
Can I get Jockey to send me deals?
Yes. Subscribe to the email list to be the first to learn about the latest happenings at Jockey. Get Jockey coupons, access to exclusive events, offers, and much more!
Will my Jockey gift card expire?
Jockey gift cards or e-gift cards are good for a limited time, usually 3 to 12 months. However, this is subject to change. Please read the terms and conditions of your gift card to make ensure you get the benefit of it.
Can I return my Jockey order?
Yes. Contact the customer care team within 7 days of the delivery date for assistance with a return. Note that certain items do not qualify for returns. Please read the return/exchange policy carefully.
How do I use my Jockey coupon code?
If you have Jockey coupons, you can use them at checkout. Simply enter the Jockey coupon code and click Apply.