Frequently Asked Questions (FAQs) - Janie and Jack
How can I save when I shop at Janie and Jack?
There are multiple ways to get the best price on your purchases from Janie and Jack:
- Sign up for the email list to get 10% off your first purchase
- Refer a friend to get 15% off an online purchase of $40 or more
- Simply use a Janie and Jack coupon code.
They also run promotional offers in-store and online to help you save when you shop. Use Janie and Jack promo codes to save big.
What is Janie and Jack’s return/exchange policy?
You can return your purchases at any U.S. Janie and Jack store or by mail within 45 days of purchase for a refund or exchange. Make sure the items are in returnable condition. You can return or exchange damaged or defective items at any time. For more information, read the return policy.
Can I combine my Janie and Jack coupon code with their promotional offer?
Unfortunately, you cannot combine Janie and Jack promotions with any other discounts, except the ones offered in-store and online that do not require a coupon or a code. Make sure you read the details of the coupon or any other promotional offers before using them.
Can I get a price adjustment for products I purchased at Janie and Jack using a promo code?
Unfortunately, any purchases made using a coupon or promo code are not eligible for price adjustments.
How can I learn about the latest offers and deals at Janie and Jack?
Email is the best way to stay informed about the latest happenings at Janie and Jack. Enter your email address in the box at the bottom of the webpage and click Sign Up. You will receive information about new arrivals, sales, events, promotions, and more in your inbox.