Frequently Asked Questions (FAQs) - Hibbett.com
Why isn’t my Hibbett coupon code working?
Hibbett sports coupons or promotions exclude Launch Shoes and Clearance (.97 and select .95 endings). You cannot combine them with any other promotional offers. Other exclusions may apply, so please visit the website for full exclusion details.
What can I do if my Hibbett package is missing?
Hibbett has partnered with Route to offer users free package insurance. If your package gets stolen, is lost in transit, or arrives damaged, Route will cover it.
For more information, please visit the Help Page: www.hibbett.com/lost-or-stolen-packages-help.html
If you want to check the status of your existing claim, please visit claims.route.com.
What payment methods does Hibbett accept?
Hibbett accepts the following payment methods online: American Express, Discover, Mastercard, Visa, Hibbett Gift Cards, ApplePay, PayPal, and Klarna. Save on your payments with Hibbett sports coupons.
Please note that Hibbett does not accept international credit or debit cards.
When will I get points for my purchase at Hibbett?
To receive points for your online purchase, log in to your Hibbett.com account.
For eligible online purchases, Hibbett will post points to your account within 72 hours of completing the online transaction. Your online transaction is complete only after your item has shipped.
Viewing your points total is easy. Simply log in to your account at Hibbett.com and click on My Points.
When will I receive my refund from Hibbett?
Hibbett typically issues a refund to your original form of payment within 4-7 business days from the date it processes your return. Please note that it may take up to 30 days for the refund to reflect on your financial statement.
Hibbett does not refund shipping charges that apply to your purchase.