Frequently Asked Questions (FAQs) - Gap
How do I use my coupon for GAP to purchase online?
It’s simple. Once you’ve added items to your cart and proceeded to checkout, enter the coupon code and click Apply to use your coupon for GAP. The discount will be applied to your order.
What is GAP Good Rewards?
It is a loyalty program by Gap Inc. for everyone who loves GAP products. Sign up for the program to earn points for shopping and redeem them on your GAP favorites. Visit the GAP Good Rewards page for detailed information.
I want to exchange a dress I bought online at GAP. How long do I have?
If you’re unhappy with your GAP purchase, initiate a return for exchange within 45 days. Read the return/exchange policy for detailed information.
Does GAP offer price adjustment?
Yes! GAP offers a one-time price adjustment if an item you bought at full price is marked down within 14 days of your order date. Note that final sale items or items purchased using GAP promo codes do not qualify for price adjustment.
How do I cancel my GAP order?
Since orders are filled quickly, it is usually difficult to make changes or cancellations. If you placed the order recently, call GAP right away for help. If GAP is unable to cancel your order, you can return the item and place a new order for the item you want.