Frequently Asked Questions (FAQs) - Entertainment Earth
What are Daily Deals on the Entertainment Earth website?
This promotional offer features special prices on various items every day. All daily deals are valid for 24 hours. To get the offer, your order must include at least one eligible item. Certain items and orders do not qualify for this promotion. Please see the Entertainment Earth website for more information.
What is the 110% Low Price Guarantee at Entertainment Earth?
Entertainment Earth makes sure you receive the best value on your purchases. If you find a product you bought being sold at a lower price elsewhere within 14 days of your purchase, contact the company. Not only will you receive a 100% refund of the difference, but you’ll also get a 10% bonus toward your next purchase. Please read the policy on the website for full details.
Can I cancel my Entertainment Earth order?
If you wish to cancel an order, go to your account and click on Your Items or Your Orders. Choose the order you want to cancel and click the Cancel Items link to the left of the eligible items. Follow the instructions to cancel your order. If you have any trouble, contact the customer care team.
What is Entertainment Earth’s return policy?
If you’re unhappy with your purchase, you can return it within 90 days of receiving your order for a refund or replacement. Make sure the products are unused/unopened and in their original condition. Please include a Returns Merchandise Authorization (RMA) number, which you can procure through the Online Returns Department.
How can I get an Entertainment Earth promo code or deals?
You can check out the Deals and Coupons pages of the website to find promotional offers. The best way to stay updated on the latest deals or get an Entertainment Earth promo code is to sign up for the email list!