Frequently Asked Questions (FAQs) - E.l.f.
What is the Elf free gift?
Enjoy a free gift from Elf, plus free shipping, when you spend $25 or more.
When will I receive my Elf order?
Elf offers standard shipping within the continental U.S. Orders ship within 5-7 business days of receipt. Your package may take additional 5-9 business days to arrive. Orders shipped to Canada, Alaska, Hawaii, and Puerto Rico may take about 4 weeks to arrive. Save big on your order with Elf coupons.
Does Elf give birthday gifts?
Of course! Celebrate your birthday with a free gift from Elf!
Do Elf points expire?
Yes. Your Elf points will expire after 12 months of account inactivity. Elf Cosmetics can also deactivate your account after 24 months of inactivity.
How do I redeem my Elf points?
Sign in online and visit the My Account page to redeem points. Click on Elf Beauty Squad and redeem your points by clicking on the Redeem tab. Elf allows you to use $10 in rewards per order. Use an Elf promo code to maximize your savings.