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Frequently Asked Questions (FAQs) - Christian Dior

How can I subscribe to/unsubscribe from the Dior newsletter?

Visit the Newsletter section and fill in the registration form to subscribe to Dior’s newsletter. Simply click on the link at the bottom of the Dior newsletter if you wish to unsubscribe. You can also contact Customer Service with any questions regarding the Dior newsletter.

How do I know if a product is available through the online store?

A product is available for online purchase whenever the word “Order” appears. You can also contact Dior’s Customer Service for assistance with your purchases, or if you wish to reserve items at the boutique of your choice. You can also use a Dior coupon for a discount.

Which payment methods are accepted on Dior’s website?

You can make purchases on Dior.com using a debit card, Visa, Eurocard, Mastercard, American Express bank card, credit card, Apple Pay, or Apple Pay Express. Enjoy exciting discounts with Dior promo code.

What is Dior’s return policy?

You cannot return an item purchased on the Dior online Boutique at a Dior boutique or at an authorized Dior Dealer. Similarly, a product purchased at a Dior boutique or from an authorized Dior Dealer may not be returned or exchanged through the online Boutique. You can return any order within 30 days of receiving it.

How soon will Dior deliver my order?

Dior tries to deliver your order as soon as your payment has registered. This is usually 5 working days for standard delivery and 2 working days for express delivery.