Cotopaxi Coupons

Frequently Asked Questions (FAQs) - Cotopaxi

Can I use a discount code and opt for a promotion?

You can’t opt into a promotion while using a Cotopaxi discount code. Only one discount or promotion can be applied to an order.

Do I need to return my free promotional item?

If you fall beneath the promotion threshold after returning an item, you will need to return the freebies as well. If you’d like to keep the free gift but fall below the threshold, we will either deduct the cost of the free item from your refund or have you pay for the items. Just make sure you select the promotional item when initiating your return at returns.cotopaxi.com.

Why doesn’t my Cotopaxi discount code work?

You cannot stack Cotopaxi coupons toward your purchase. Some Cotopaxi coupons and promotions do not include sale, Allpa, Teca, or Del Dia items. For other promotions, you may need to add the item to your cart before the discount code can be applied.

I forgot to enter my Cotopaxi discount code. Can you do that for me?

We are unable to retroactively apply discounts once an order has been placed. If you have a discount code you forgot to use, your order will have to be canceled, then a new order will have to be placed using the discount code.

Do you provide product customization?

With larger orders (typically orders of more than 50 items), our sales team may be able to work with you regarding the customization of your products. If you’re interested in a large corporate order, please contact our sales team via sales@cotopaxi.com to discuss product customizations.