Frequently Asked Questions (FAQs) - Contact Lens King
Will my insurance company reimburse me for my purchase at Contact Lens King?
Reimbursement for your purchase depends on your insurer. While Contact Lens King’s invoice contains all the required information, the ultimate decision on reimbursement lies with your insurance company. Feel free to call the Contact Lens King customer service staff for additional information.
Does Contact Lens King accept international orders?
Absolutely! If you’re ordering from outside the U.S., simply submit the prescription verified by your eye doctor. Please visit the website to check the cost of shipping. Use a Contact Lens King coupon and Contact Lens King coupon codes for big discounts!
Does Contact Lens King accept returns?
Yes. You can return your order within 30 days of purchase to receive full credit, excluding the shipping fee. Be sure that your item is unopened, unmarked, undamaged, and in its original condition. Please see the website to learn more.
What is Contact Lens King’s shipping policy?
Contact Lens King ships via U.S. Postal Service First-Class Mail, which normally arrives in 4-7 business days.
Please note that all orders shipped in the continental U.S. are subject to a flat shipping fee of $7.95.
How do I cancel my order on Contactlensking.com?
If your order has not been shipped, you can cancel it by logging in to your account on the website. Look for the CUSTOMER PROFILE MENU at the top right of the page and click ORDER STATUS to check your pending order. Click on the pending order and view the details. If your order has not yet been shipped, you will see a cancel order icon. Click CANCEL and you are done.
If your order has shipped, please wait for the delivery, then call the customer service center at 800-352-0255.