Frequently Asked Questions (FAQs) - Cigars International
Does Cigars International offer deals and discounts?
Yes! Cigars International runs deals, discounts, contests, and promotions from time to time. Check the website to get Cigars International promo code for best prices on your favorite smokes.
What is Cigars International’s return policy?
If you’re unhappy with your purchase, you can return the item within 30 days of receiving your order. You can contact the Cigars International customer service team to get assistance with returns.
I used 3 sticks from my 20-cigar packet. Can I still initiate a return at Cigars International?
Yes. Although Cigars International has a 1-stick allowance policy for a full refund, you can still return the remaining items if you tried more than 1. Credit will be given on a pro rata basis.
Why doesn’t my Cigars International promo code work?
If your Cigars International coupon or promo code doesn’t work, make sure you’ve entered the code correctly. Certain promo codes have limitations, such as brands, pricing, etc. Check your cart for items that don’t fall within those limitations. Make sure you’re not trying to combine it with other coupons. If you’re still having trouble, contact the Cigars International customer service team.
I am 30, but I couldn’t be verified by Cigars International’s verification process. What happens now?
When a shopper cannot be verified because there isn’t enough information available publicly, Cigars International will contact them to verify their age. They will have to submit a copy of their government-issued ID to complete the verification.