Submitted: By lovelymendo 4 days ago
If you’re unhappy with an item you purchased on cartersoshkosh.ca, you can simply return it.We will gladly accept returns within 90 days of the purchase date and exchange the item or refund your full purchase price. Include the original packing slip and make sure the item is unworn and unwashed. If you’re not satisfied with your merchandise, you can return any unworn, unwashed items you purchased on cartersoshkosh.ca to any company-owned Carter’s | OshKosh B’gosh retail store in Canada. See the store locator here.
You cannot purchase Carter’s | OshKosh B’gosh gift cards online. Gift cards are accepted as a form of payment for online purchases you make on cartersoshkosh.ca. You can also redeem gift cards and merchandise credits at Canada-based company-owned Carter’s | OshKosh B’gosh retail stores or on cartersoshkosh.ca. Use carters promo code to save big!You can check the balance of your store-only gift card or merchandise credit here. To check a Carter's | OshKosh B’gosh store-only gift card or merchandise credit balance by phone, please call 1-888-336-1995 or send an email.
Yes, you can request a gift receipt for your purchase. It will not display any pricing information. You can even add a personalized message.If you need further assistance or recommendations, call 1-844-557-2120.
You can return or exchange unworn, unwashed items that were purchased online and are not marked "Return by Mail only" at any company-owned Carter's | OshKosh B'gosh retail store in Canada. Be sure to bring the packing slip, the credit card you used for the online purchase, and the unworn, unwashed merchandise you wish to return or exchange in-store. In case of refund, the store will immediately issue a credit to the card used for the online purchase.
Carter's | OshKosh B'gosh offers a one-time price adjustment for online purchases if the price drops within 14 days of the order date. Call 1-844-557-2120 if you need any assistance with price adjustments. If you made a purchase using a credit card, the price adjustment will be credited to the card.
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