Frequently Asked Questions (FAQs) - Carter's
How do I use Carter’s coupons online?
You can use your Carter’s coupon at checkout. Enter the code in the Promo Code box and click Apply to get the discount.
What payment methods does Carter’s accept?
Carter’s accepts payments by Visa, MasterCard, American Express, Discover/Novus, UnionPay, and JCB charge cards, both online and in-store. Online shoppers in the US can use PayPal and Visa Checkout. Contact their customer service for more information.
Can I return/exchange Carter’s merchandise?
Yes. You can return or exchange products you bought online either by mail or in-store. To return or exchange online purchases in-store, you will need your packing slip. You can also use the prepaid return label to return online purchases by mail. You must provide your order number and billing details to get a refund or make an exchange.
What are my gifting options at Carter’s?
Carter’s offers Gift Cards, as well as gift-wrapping and delivery services.
How do I register for Carter’s Rewarding Moments?
Rewarding Moments is Carter’s loyalty program. You can earn points on every purchase and redeem them in-store or online. Go to carters.com/rewards or visit any store to enroll in the program.