Frequently Asked Questions (FAQs) - CafePress
What types of discounts and coupons does CafePress offer?
CafePress offers discounts in the form of coupons, sales, and bulk discounts. You can easily find CafePress coupons on the website and in email newsletters. Sale prices are applied automatically when the product is added to your shopping cart.
How do I calculate the shipping cost and time at CafePress?
CafePress uses various shipping methods to meet the estimated delivery date. Shipping costs are calculated based on the types and quantity of items you order, the estimated delivery date, and delivery location. The most accurate way to verify shipping time and cost is to add items to your shopping cart and visit the checkout page. Enter your shipping address to see the shipping time and cost.
What payment methods does CafePress accept?
CafePress accepts credit cards, PayPal, and CafeCash as payment. You can make purchases using Visa, Mastercard, Discover, American Express, and check cards that are connected with one of the major credit card companies. If you’re using a prepaid credit card, you’ll have to contact the issuing company and have your address added to the card as the billing address. CafePress does not accept cash, checks, money orders, or purchase orders.
What is the return/refund policy at CafePress?
CafePress.com offers a 30-day satisfaction guarantee on all products. If you would like to return an item for a refund, you need to fill out a return request form. You’ll receive an RMA and instructions on how to send the product back. The shipping charges are not refundable.
How can I track my CafePress order?
You can track the status of your order using our Order Tracking tool. Your order should arrive within the date range posted on the order tracking page.