Boost mobile Coupons

Frequently Asked Questions (FAQs) - boostmobile

Which plans are eligible for device promotions at Boost Mobile?

Both the $50/mo. and the $60/mo. Unlimited plans are eligible for port-in device pricing and the BOGO/Buy One Get One promotion, as well as BoostUP! (once eligibility criteria are met). You can stay updated on the latest deals on the website.

What is the Auto Re-BoostSM Discount?

The $5 Auto Re-Boost discount will no longer be available to new customers. Customers enrolled in Auto Re-Boost will continue to receive the discount as long as their account remains active and in good standing and they do not unenroll from Auto Re-Boost or change plans.

Boost offers monthly customers enrolled in Auto Re-Boost a $5 discount on Single Line plans. For new customers enrolling for the first time, the discount will kick in the month after enrollment in Auto Re-Boost.

This benefit is also available to the primary account holder of a monthly Boost Family Plan. This discount will not apply to any secondary lines of a family plan. If you are receiving the $5 Auto Re-Boost discount and unenroll in Auto Re-Boost or change plans, you must pay the increased plan cost on your next payment date in order to continue your service.

How do payments work in the Boost Mobile Premier program?

Your monthly payments are still due on the same day at the beginning of each month. If something happens and you can’t make your payment on time, the program gives you an additional 14 days to pay. If you are unable to make your payment within the additional 14 days, your service will be interrupted.

How do I keep track of my order?

As soon as you place an order on boostmobile.com, you'll immediately receive a reference number. As soon as the order ships, you’ll receive a shipment notification email with your order number, tracking information, and a link to check the delivery status.

Click on the link in the email to go directly to the shipping vendor's website, where you can enter your tracking number to display the package location and estimated delivery date.

What is Boost Mobile’s return policy?

Boost Mobile devices that were purchased through boostmobile.com may be returned within 7 days of purchase. For approved returns, a refund of the purchase price (less any charges incurred for wireless service) will be issued. Returns may be subject to a restocking fee of up to $25. Devices must be returned in like-new condition, with no cracks, scratches, liquid damage, or other damage. Handset returns must include the original packaging and all original kit components.