Frequently Asked Questions (FAQs) - Banana Republic Factory
How many days do I have to return the Banana Republic Factory merchandise I bought online?
If you’re not happy with the items you bought, you can return them within 60 days of purchase. Returned items must be unused, unwashed, and undamaged. You will need to include your shipping label with your return package. Certain items do not qualify for returns. Please read the return policy for detailed information.
Does Banana Republic Factory give price adjustments?
Yes! Banana Republic Factory offers a one-time price adjustment if the item you purchased is marked down within 14 days of your order date. Note that items bought using a Banana Republic Factory promo code or any other discount, as well as Final Sale items, are not eligible for price adjustments.
Where can I use my Banana Republic Factory coupon?
You can use your Banana Republic Factory coupon at checkout. Enter the coupon code on the checkout page and click Apply to get the discount.
How do I cancel my Banana Republic Factory order?
Since the time window for cancellations is quite narrow, contact the team immediately. They will do their best to accommodate your request.
Can I get deals from Banana Republic Factory sent to my phone?
Absolutely! Enter your mobile number at the bottom of the web page to get style tips, access to new arrivals, a Banana Republic Factory coupon, exclusive offers, and much more!