Backcountry Coupon Codes

Frequently Asked Questions (FAQs) - Backcountry

How do I return or exchange an order from Backcountry?

New, unused gear can be returned at any time for a full refund to your original method of payment. If the original method of payment is unavailable, your refund will be issued in the form of store credit. Used gear must be returned within 30 days of delivery, and refunds will only be given in the form of store credit. It is the responsibility of the customer to pay costs related to the repair of returned items that are damaged in shipping due to improper packaging.

What is the estimated shipping timeline at Backcountry?

Orders placed before 3 pm Mountain Time will generally ship the same day. Orders placed over the weekend or on recognized holidays will generally ship the next business day. Standard shipping orders will typically arrive 4-6 business days after the date of shipment. Economy shipping orders will typically arrive 5-10 business days after the date of shipment. Next Day Air orders must be placed by 12:00 pm Mountain time in order to guarantee same-day shipment and next-day delivery.

Does Backcountry offer free shipping?

If your order exceeds a certain dollar amount, as periodically advertised on the websites, it may qualify for free shipping. For example, orders over $50 in value may ship for free. The minimum order total is calculated after any promotions or credits are applied. If this option is available, you will see it advertised on the website, and the free shipping option will be pre-selected at checkout for your convenience.

Does Backcountry offer gift cards?

Yes. Backcountry offers electronic gift cards, which you can send to any recipient of your choice. You can purchase digital gift cards on the website in any amount from $25 to $500. Simply provide the recipient’s name and email address, and the card will be sent to them within 24 hours. You can also purchase physical gift cards from the website that will be delivered to your doorstep.

How do I pay for my Backcountry purchase with Klarna?

Backcountry has partnered with Klarna to offer multiple ways to pay for your orders. If the items in your cart are eligible, the option to pay with Klarna will appear at checkout. After confirming your phone number, you’ll be sent an SMS message to confirm your identity. You’ll then set up your payment method with Klarna and accept the terms of your payment plan.