Frequently Asked Questions (FAQs) - Asics
How do I redeem Asics promo code on asics.com?
Simply enter your ASICS promo code while viewing your shopping cart.
1. Click the VIEW CART button.
2. Go to the PROMOTION CODE box below SUBTOTAL.
3. Enter the promo code in the box.
4. Click Apply.
How do I cancel/modify my order with Asics?
Asics ships your order as soon as possible, so you cannot cancel or modify your order after placing it. For more information, please call (855) 233-3120 or email email@example.com.
What is Asics’ return policy?
If you’re not satisfied with your product, Asics accepts returns within 90 days of purchase and issues a full refund to the original form of payment. If you would like to return an item, please visit www.asics.com/us/en-us/return-policy.html for more information.
When will I receive my refund from Asics?
Once you’ve applied for a refund, Asics may take up to 2 business days to process your return. It generally takes 3 to 5 business days for the refund to appear in your account.
What is Asics’ shipping policy?
Asics offers free shipping on orders over $100 and charges a $5 flat shipping rate on orders under $100.
Asics usually takes 2 business days to process your order before shipping it. Currently, the store doesn’t guarantee same-day shipping on any orders.
OneASICS members enjoy free shipping on all orders, with no minimum value. With Asics coupons save more on shopping irrespective of your membership status!
Does Asics offer a member program?
Yes. Asics offers its customers a free membership program called OneASICS. OneASICS members can enjoy access to exclusive benefits such as private member sales, earlier access to offers, early access to products, birthday offers, asics coupons, event invitations, product giveaways, special asics promo code, and more. For more information on the OneASICS program click here.