Frequently Asked Questions (FAQs) - Anthropologie
Why should I join AnthroPerks?
AnthroPerks is a loyalty program that rewards you in several ways. As a member, you can enjoy free shipping on every order over $50, a birthday gift, members-only promotions, early access to new arrivals, and more!
What is Anthropologie’s return policy for online orders?
Anthropologie will issue a full refund for merchandise that is returned within 60 days of the delivery date. It will give a merchandise credit for items returned more than 60 days after delivery. Returned items must be unworn and unwashed, with all tags attached. They must be returned in their original packaging. Special conditions apply to certain items: shoes, bedding, furniture, BHLDN, etc. Please refer to the return policy for complete information.
Does Anthropologie give price adjustments?
Yes! If an item you purchased goes on sale, Anthropologie will give a one-time price adjustment. Contact the team within 14 days of the original purchase date with the original sales receipt.
Can I modify my Anthropologie order?
No. You cannot change your order once you place it. However, there is a brief period in which you can cancel your order before Anthropologie starts processing it.
How do I redeem my Anthropologie promo code?
You can add it to your basket. Click on Enter a promo code on the page and enter your Anthropologie promo code to get the discount.