Frequently Asked Questions (FAQs) - AmeriMark
Can I check the status of my order or backorder on Amerimark.com?
Yes. Simply click the button that says Order Status to track your order on Amerimark.com. You can also contact the Customer Service Associates and have them check the status for you. Go to the Contact Customer Service link, located at the bottom of each webpage, or call 1-877-268-9594.
How do I enter my Credit Card information on Amerimark.com?
You will enter your credit card account number during checkout.
Be sure to enter the number without any spaces or dashes. You can also use Amerimark coupons or a valid Amerimark promo code for more discounts and savings.
How do I return an item I have received from Amerimark?
If you’re unhappy with your purchase at Amerimark, return the merchandise within 30 days of receiving it via Parcel Post or UPS. Be sure that your item is in its original, unused condition.
For a prompt, accurate refund or exchange, please fill out the return/exchange form on the website.
What is Amerimark’s refund/exchange policy?
Amerimark typically processes returns within two business days of receiving an item and issues refund checks twice a week. The team also processes exchanges in two days, and exchange items arrive within the normal 7-10-day delivery window.
How does Amerimark calculate shipping and handling?
Amerimark offers standard shipping delivery via USPS within the continental U.S. only. Your in-stock purchase should arrive within 7-10 business days of the date you place the order.
The cost of shipping depends on the total amount of the order:
| Total Purchase |
Postage & Handling Cost |
| $0 - $20 |
$4.99 |
| $20.01 - $40 |
$5.99 |
| $40.01 - $60 |
$6.99 |
| $60.01 - $80 |
$7.99 |
| $80.01 - $100 |
$8.49 |
| $100.01 - $9999.99 |
$9.49 |
