Frequently Asked Questions (FAQs) - Academy Sports + Outdoors
How can I learn about deals and discounts at Academy?
Academy provides deals and discounts from time to time. Visit its website and click on the Deals tab at the top of the page to view ongoing offers. Alternatively, you can sign up with your email address to get details on exclusive deals and promotions sent to your inbox.
How much time do I have to return my purchase from Academy?
If you’re unhappy with the items you purchased from Academy, whether in-store or online, return them within 60 days of purchase. Be sure to return the items in their original packaging and with all manuals and accessories.
Can I change my order on Academy.com?
No. Once you have placed an order with Academy, you cannot modify it. However, you may be able to cancel it, depending on its status. Please note that, when you opt for cancellation, your entire order gets canceled. There’s no way to cancel specific items.
Why is my Academy coupon not working?
Please make sure you’ve entered the code correctly. Academy promo codes and coupons apply to certain products. If you have other items in your cart, the coupon will not work. Your Academy coupon will have certain terms and conditions, like validity, minimum order amount, etc. Be sure to read the details before using it. An Academy coupon obtained from an unauthorized source will not work. If you have questions, contact the support team.
What is the price adjustment policy at Academy?
If Academy offers a regular-price item at a lower price within 14 days of your purchase, it will adjust the price of the item. Note that clearance items and products purchased during timed events are not eligible for price adjustments.
